Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Housing voucher requirements vary by state and local laws. Our team stays informed about applicable regulations and can help property owners understand their options, compliance requirements, and how voucher programs may impact their rental property. -
Are you licensed?
Preferred Realty Services operates in accordance with applicable state licensing requirements and industry regulations. We are committed to providing professional, ethical, and compliant property management services. -
Can I reach someone after hours?
We understand that urgent situations can arise outside of normal business hours. Emergency maintenance issues can be reported through our designated channels, and our team works to respond appropriately to urgent matters as quickly as possible. -
Can owner distributions be deposited directly into my bank account?
Yes. We offer convenient electronic owner distributions through direct deposit, allowing property owners to receive funds securely and efficiently. -
Will I be able to review the lease agreement?
Yes. Property owners may request to review lease documents and related paperwork. Our team handles lease preparation, execution, and administration while keeping owners informed throughout the leasing process. -
Do you help buy and sell real estate?
Yes. In addition to property management services, Preferred Realty Services assists buyers, sellers, and real estate investors with residential real estate transactions. -
When do owners receive rental income distributions?
Owner distributions are processed according to our management agreement and company procedures. Detailed owner statements are provided to help owners track income, expenses, and property performance. -
How do you collect rent?
We offer convenient rent payment options, including online payment methods through the resident portal. Our team manages rent collection, monitors lease compliance, and follows established procedures for late payments when necessary. -
What lease terms do you offer?
Lease terms vary depending on the property, market conditions, and owner preferences. Many rental properties utilize twelve-month lease agreements, although other lease terms may be available. -
How much is the security deposit?
Security deposit amounts vary based on the property and applicable laws. Deposit requirements are established in accordance with company policies, market conditions, and legal requirements. -
How quickly can you begin managing my property?
Management services can typically begin once all required agreements are completed and the property is ready for management or leasing. Our onboarding process is designed to make the transition as smooth as possible. -
What types of properties do you manage?
We manage a variety of residential rental properties, including single-family homes, townhomes, condominiums, and small multi-family properties. Contact us to discuss your specific property management needs. -
What reports will I receive?
Property owners have access to financial reporting through the Owner Portal, including monthly statements, income and expense records, maintenance information, and other important property-related documents. -
Who holds the tenant's security deposit?
Security deposits are handled in accordance with applicable state laws and regulations. Our team manages deposit documentation, accounting, and disposition procedures as required. -
How do you market rental properties?
We utilize a combination of professional photography, online rental listings, property marketing strategies, and broad advertising exposure to help attract qualified prospective tenants and reduce vacancy time. -
How do you screen tenants?
Our tenant screening process may include rental history verification, income verification, credit review, background screenings where permitted by law, and other application review criteria designed to support informed leasing decisions. -
Why should I hire a property management company?
A professional property management company can help simplify the rental process by handling marketing, tenant screening, rent collection, maintenance coordination, lease administration, and financial reporting. This allows property owners to save time while maintaining oversight of their investment.

